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01 Information We Collect
Information you provide directly
- Account information: name, email address, password (hashed), and any profile details you add.
- Payment information: purchases and subscriptions are processed by Stripe (or the Apple App Store / Google Play billing systems). We do not store full payment card numbers on our own servers.
- Communications: information you provide when contacting us for support or feedback (e.g., via [email protected]).
- User content: content you create, upload, or submit within the App.
Information collected automatically
- Device information: device model, OS and version, unique identifiers, mobile network info, and app version.
- Usage data: features used, screens viewed, session duration, crash logs, and interaction data.
- Log data: IP address, access times, and diagnostic/error data.
- Push notification tokens: a device token used to deliver notifications, if enabled.
- Location information (if applicable): with your permission, approximate or precise location to power [describe feature]. You can disable this in your device settings at any time.
Information from third parties
- Authentication providers: basic profile information (name, email) if you sign in via Apple, Google, or similar.
- Analytics and infrastructure providers: aggregated or device-level usage data supplied by our service providers.
02 How We Use Information
- Provide, operate, and maintain the App and its features
- Create and manage your account
- Process transactions and send related confirmations
- Send push notifications, service updates, and support responses
- Monitor and analyze usage, trends, and performance
- Detect, prevent, and address technical issues, fraud, or abuse
- Comply with legal obligations
- Communicate updates, security alerts, and administrative messages
We do not sell your personal information.
03 Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, we process your information under one or more of:
- Performance of a contract — providing the App's core functionality
- Legitimate interests — improving the App, preventing fraud
- Consent — location data, marketing communications
- Legal obligation — tax and accounting requirements
04 How We Share Information
| Category | Purpose | Examples |
|---|---|---|
| Payment processors | Process purchases and subscriptions | Stripe, App Store, Google Play |
| Cloud & infrastructure | Host data and application services | AWS, DigitalOcean |
| Analytics providers | Understand app usage and performance | [e.g., Firebase, Mixpanel] |
| Communication tools | Deliver push notifications and email | [specify provider] |
| Legal & safety | Comply with law, respond to requests, protect rights | Courts, regulators, law enforcement |
| Business transfers | Merger, acquisition, or asset sale | — |
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
05 Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
06 Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict certain processing
- Request a portable copy of your data
- Withdraw consent at any time
- Opt out of marketing communications
California residents
You may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the "sale" or "sharing" of personal information (we do not sell personal information).
EEA/UK residents
You have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact using out contact form.
07 Children's Privacy
The App is not directed to children under 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.
08 Data Security
We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
09 International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including the United States, where our service providers operate. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for international transfers.
10 Third-Party Links and Services
The App may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
11 Push Notifications
You may opt in or out of receiving push notifications at any time through your device settings. If you opt out, you may still receive essential service-related communications.
12 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means (such as email) prior to the change becoming effective. The "Last updated" date above indicates when it was last revised.
13 Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out:
Lroxima Interactive